Last updated: April 2026
Welcome to EdgeInsights. These Terms of Service ("Terms") govern your use of our platform and related services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.
By creating an account, accessing our platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.
EdgeInsights provides a data analytics platform that helps businesses transform their operational data into actionable insights. Our Services include:
To use our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
You retain ownership of all data you provide to our Services ("Customer Data"). By using our Services, you grant us a limited license to process, analyze, and use your Customer Data solely to provide and improve our Services.
We implement industry-standard security measures to protect your data. However, no system is completely secure, and you acknowledge that you use our Services at your own risk.
Important: Our detailed data handling practices are outlined in our Privacy Policy, which is incorporated into these Terms by reference.
Our Services are offered through various subscription plans. Pricing and plan details are available on our website and may be updated from time to time.
We may offer free trials of our Services. Free trials are subject to these Terms and may have limited functionality or duration.
You may not use our Services to:
EdgeInsights and our licensors retain all rights, title, and interest in and to the Services, including all intellectual property rights. Our Services are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our Services in accordance with these Terms. This license terminates when your account is terminated or these Terms end.
While we strive to maintain high availability, we do not guarantee that our Services will be available 100% of the time. We may experience downtime for maintenance, updates, or due to factors beyond our control.
We provide customer support through various channels as outlined in your subscription plan. Support response times may vary based on your plan level and the nature of your inquiry.
You may terminate your account at any time by contacting our support team or through your account settings. Termination will be effective at the end of your current billing period.
We may terminate or suspend your account immediately if you violate these Terms, fail to pay fees, or for any other reason at our sole discretion. We will provide reasonable notice when possible.
Upon termination, your access to the Services will cease, and we may delete your account and data after a reasonable period. You remain liable for all fees incurred prior to termination.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDGEINSIGHTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Note: Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless EdgeInsights and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from your use of our Services or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
Any disputes arising from these Terms or your use of our Services will be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and EdgeInsights regarding your use of our Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
If you have any questions about these Terms, please contact us:
Email: support@summitedge.com
We will respond to your inquiry within 5 business days.
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